Samsung Galaxy S10 homeowners are reporting a difficulty with their smartphones after the latest software program replace. This replace causes the customers to be locked out of their smartphones they usually can’t appear to get previous the lock display publish the replace. Post the replace, the Samsung smartphone restarts taking the consumer to the lock display that wants them to enter the pin or sample as face unlock and the in-display fingerprint scanner is disabled after a contemporary boot. Because of this bug, customers aren’t in a position to get previous the password display and have reported the issue on Reddit and on Samsung’s group web page.
A Samsung Galaxy S10 consumer on Verizon took to Reddit to report that their system has locked them out. Currently, the one approach of getting previous the lock display is to carry out a manufacturing facility reset. A Samsung consumer on the Samsung Community web page who claims to be a Verizon consultant suggests getting into the mistaken password a number of instances to set off a manufacturing facility reset. A couple of customers on the Samsung group took their Galaxy S10 system to Verizon to get it to reset whereas somebody managed to reset the system utilizing the recommended methodology.
This methodology, nonetheless, will wipe your complete smartphone and something not backed up can be misplaced it it wasn’t backed up. Samsung might want to provide you with a extra handy answer to appease customers. One consumer on the Samsung Community has discovered one other workaround which entails placing the smartphone into Safe Mode. The Safe Mode accepts the passcode and allows you to backup knowledge on the smartphone. The similar consumer additionally recommend to arrange the Samsung Find My Mobile characteristic because it has a distant unlock perform.
The situation appears to be particular to the US and has largely affected Verizon customers. AT&T customers are additionally mentioned to be affected by this replace. The reason behind this situation is claimed to be the June safety patch launched by Verizon and AT&T final week. Samsung Galaxy S10 customers are probably the most affected by this situation whereas a couple of Galaxy S10+ and Galaxy S10e customers have additionally reported related points. We checked, and did not have a difficulty on our Galaxy S10 unit working the June safety patch